- All sales are final.
- No returns or exchanges allowed on any FINAL SALE items, except for warranty issues.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Damage and/or missing items not reported to us immediately: Cables on Sale Ltd is not responsible for return shipping costs. The customer will be required to ship the item back at their expense.
Exceptions / non-returnable items
Items that are broken, used or damaged for other reason than warranty may not be returned.
Items purchased from Monoprice United States may not be returned to us.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
- All sales are final.
- No returns or exchanges allowed on any FINAL SALE items, except for warranty issues.
Refunds - warranty issues.
We will notify you once we’ve received, inspected and tested your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
